Any funding or bursary questions? Please call Student Finances Client Service on 021 808 3530 or log a query on the new Service Desk portal.

Resources

Resources

Should you not find the resource you are looking for, please call Student Finances Client Services on 021 808 3530 or email info@sun.ac.za for assistance – and remember to then include your SU student number (#) in a relevant subject header for an efficient response. For example, # / Intellimali payment query.

Application process: SU funding (SUFO)

How to apply. Preparation is key! We encourage all current and prospective undergraduate students who wish to apply for SU funding to first gather and prepare the required support documents before going online to complete an application. Students are also advised to apply well before the deadline and to regularly check their mailbox for any updates.

Download the pdf booklet for a five-step guide on the application process.

 

Bursary process: NSFAS

NSFAS 2024 allowances and critical bursary information. All provisionally funded students are requested to please take careful note of the information detailed in the pdf. It covers 8 points:

(1) Accept/reject bursary; (2) Processing of allowances (book; accommodation); (3) Accommodation changes and allowance CAP; (4) Double-dipping and bursary cancellation; (5) Defunding by NSFAS; (6) SU Funding Opportunities; (7) NSFAS terms and conditions; and (8) Allowance breakdown, by living arrangement.

 

  • NSFAS24-CBI Critical bursary information (ENG only)(revised AUG24)

Payment process: Intellimali

Steps on how to receive your allowance/s. The payment of allowances is not the first step in the bursary payment process. A student will need to first accept the bursary, confirm their living arrangements, and then make sure their contact and other details are updated and correct on their SUNStudent profile.

All bursary allowances managed by SU are processed via Intellimali. Once your first payment has been loaded, you will receive a PIN from Intellimali. The pdf details important steps in the disbursement (payment) process.

 

Contact Us

Any bursary or funding query must first be logged with Student Finances Client Service (021 808 3530)

When prompted, select 1 for English; 2 for Afrikaans assistance. You can also email info@sun.ac.za, or request an in-person meeting. Our consultants are ready to help you.

Due to the high volume of emails received, all email correspondence must please include an SU student number (#), bursary name/ref, and a short descriptor in the subject line, for example: # / Bursary – allowance payment query. This will ensure your enquiry can be attended to promptly and efficiently. Please allow 48 hours for a response.

Student Finances Service Desk portal query ticket

You can also log a query on the SU Service Desk portal – it’s user-friendly and designed for easy access to information to ensure a quick response to your query.

How to log a query ticket

  1. Click on this Student Finances Service Desk link or type SU Service Desk in your browser.
  2. Log in with your SU account (if you already have an SU profile). If you don’t have an SU profile or active account, creat a new account (profile) with a valid email address and password.
  3. Select Student Finances on the service desk portal.
  4. Select Undergraduate Bursaries.
  5. Choose the appropriate query type and fill in the required information related to your query. Remember to include your SU# in the summary field.
  6. Select Create to submit the completed form.

Your ticket has now been logged with Student Finances.

For any queries and technical or document issues whilst completing your 2025 SU Funding Opportunities application

Please call Student Finances Client Service on 021 808 3530 or email info@sun.ac.za  – with a screenshot or detailed description of the problem encountered – for assistance. Remember to include your SU student number (#) in this subject line: # / SUFO25 application query. Please allow 48 hours for a response.

Stellenbosch campus

Physical Address

Admin A Building, Ryneveld Street, Stellenbosch 7600

Office hours

Monday to Friday 8:00 – 16:30

+27 21 808 9111 (SU Client Service Centre)

info@sun.ac.za

Tygerberg campus

Physical Address

Clinical Building, Francie van Zijl Drive, Tygerberg 7505

Office hours

Monday to Friday 8:00 – 16:30

+27 21 808 9111 (SU Client Service Centre)

+27 21 938 9129 (CUBL office)

tygbursaries@sun.ac.za

Centre for Undergraduate Bursaries & Loans (CUBL)

+27 21 808 3530 (Student Finances Client Service)

sunfinaid@sun.ac.za

All NSFAS and Funza Lushaka bursary assistance at SU, including FMHS NSFAS-funded students

nsfas@sun.ac.za

Only 2024 Funza Lushaka applications, modules, and placement queries, contact Mrs Jeannie Saffier

leendert@sun.ac.za