Any funding or bursary questions? Please contact SU Client Services on 021 808 9111 or log a ticket on our service desk portal.

Resources

Resources

Should you not find the resource you are looking for, please contact SU Client Services on 021 808 9111 or log a ticket on the SU Service desk portal (navigate to Student Finances and select the appropriate query type). Remember to include your student number on the description for efficient response to your query.

Application process: SU Funding Opportunities (SUFO)

How to apply. Preparation is key. We encourage all current and prospective undergraduate students who intend to apply for SU funding to first gather and prepare the necessary supporting documents before starting the online application.

Applicants are strongly advised to apply well in advance of the closing date and to check their email regularly for important updates regarding the progress of their application.

For step-by-step guidance, download the PDF booklet outlining the application process and required documentation.

 

Bursary process: NSFAS

NSFAS 2025 allowances and critical bursary information. All provisionally funded students are requested to please take careful note of the information detailed in the pdf. It covers 8 points:

(1) Accept/reject bursary; (2) Processing of allowances (book; accommodation); (3) Accommodation changes and allowance CAP; (4) Double-dipping and bursary cancellation; (5) Defunding by NSFAS; (6) SU Funding Opportunities; (7) NSFAS terms and conditions; and (8) Allowance breakdown, by living arrangement.

 

  • NSFAS24-CBI Critical bursary information (ENG only)(revised AUG24)

Payment process: Intellimali

Steps on how to receive your allowance/s. The payment of allowances is not the first step in the bursary payment process. A student will need to first accept the bursary, confirm their living arrangements, and then make sure their contact and other details are updated and correct on their SUNStudent profile.

All bursary allowances managed by SU are processed via Intellimali. Once your first payment has been loaded, you will receive a PIN from Intellimali. The pdf details important steps in the disbursement (payment) process.

 

Contact Us

Any funding or bursary questions?

Please log a ticket on our service desk portal. To ensure a prompt and efficient response, include your SU student number, a clear description of the issue, and select the relevant category when creating your ticket.

Alternatively, please contact SU Client Services on 021 808 9111. When prompted, select 1 for assistance in English or 2 for assistance in Afrikaans. Please note that we receive a high volume of calls, particularly during peak periods, which may lead to longer waiting times. We appreciate your patience and encourage you to make use of the service desk portal.

To log a ticket on the service desk portal, please follow these steps:

    1. Access the service desk portal by typing “SU Service Desk” in your browser or clicking here
    2. Log In with your SU credentials. If you do not have an SU profile, create a new account with a valid email address and password.
    3. Navigate to Student Finances, then select “Student Fees” or “Undergraduate Bursaries.”
    4. Complete the query form by providing a clear description of your issue, including your SU student number and any supporting documents if applicable. Then, click "Create" to submit your ticket. Once submitted, you will receive a confirmation email.

    Stellenbosch campus

    Physical Address

    Admin A Building, Ryneveld Street, Stellenbosch 7600

    Please note:

    Admin A is temporarily closed for major renovations, with completion expected in 2026. This forms part of SU’s ongoing commitment to enhancing our campus spaces to be more inclusive, accessible, and student-centred.

    During this period, Admin A services have been relocated to:  
    Inorganic Chemistry Building
    Bosman St, Stellenbosch Central, Stellenbosch, 7602

    Office hours

    Monday to Friday 8:00 – 16:30

    +27 21 808 9111

    Tygerberg campus

    Physical Address

    Clinical Building, Francie van Zijl Drive, Tygerberg 7505

    Office hours

    Monday to Friday 8:00 – 16:30

    +27 21 808 9111